David Kent

Buying a new phone involves the usual checklist: camera, battery, storage. But there’s one thing most people overlook until they’ve already paid: whether the handset supports VoLTE on their UK network.  With the UK’s 3G network now…

If you call family in Lahore, Lagos, Dhaka, or Accra, you already know the math.  A few long calls on a standard UK tariff, and suddenly your bill has a surprise in it. …

Receiving a call abroad feels harmless.  You are not calling anyone.  You are not using mobile data.  Someone just rang you.  So surely it should be free, right?  Not always. …

“Free EU roaming” sounds like a dream.  You land in Spain, France, Italy, Germany or Greece. You turn on mobile data. Google Maps works. WhatsApp works. Instagram loads. You feel like your UK plan…

You land in Spain.  Your phone connects to a local network.  You turn on data roaming.  WhatsApp works. Google Maps loads. Your boarding pass opens. You feel like a travel…

The expansion of 4G and 5G networks in the UK is changing how people use mobile data every day. Phones are no longer just for calls and texts.  They are…

Factory resetting your phone without losing eSIM data is possible on many modern devices, but only if you choose the right reset option. The mistake most people make is rushing…

Some mobile problems are obvious. Slow data. No signal. A call that drops halfway through. But one of the most frustrating problems is when your phone shows bars, yet your…

You see the 5G icon at the top of your phone and think: “Nice. This should be fast.” Then a video buffers. A file takes forever. Instagram loads like it is running…

Booking a trip to Europe is all fun and games until your phone bill enters the chat.  Flights sorted. Hotel sorted. Outfits sorted.  Then you remember roaming.  And suddenly you’re thinking, “Can I use Google Maps in…

Wi-Fi Calling sounds like it ought to be free. You’re using Wi-Fi, not mobile signal, and the brain does the obvious sum: no mobile network, no charges, therefore free international…

Broadband is one of those bills people keep paying without thinking.  It leaves the account every month. The router sits in the corner. Everyone complains when it slows down, but nobody…