App & Card Support

When you send a mobile top-up to a family abroad, one question often comes up: Will they receive the full amount, or will something be deducted? And the answer is…

International calls don’t always go as planned, and it can be frustrating when you’re trying to speak to someone important. If your Talk Home App won’t connect, your calls keep…

Nothing is more frustrating than finally getting the time to call home, only for the call to go silent and realizing you can’t hear each other. It’s more than a…

Seeing a Country Mismatch error when redeeming a voucher can be frustrating, especially if the code is brand new.In most cases, the voucher isn’t invalid. It simply doesn’t match the…

No audio during a VoIP app call usually happens because of microphone permission, speaker output, Bluetooth routing, weak internet, mute settings, or outdated app software.  The call may connect, but one person cannot…

The Talk Home App crashing on iPhone can happen for several reasons: an outdated app version, iOS software issues, low storage, weak internet, temporary app glitches, permission conflicts or an interrupted install. …

Need to check a recent call or quickly dial someone again? Finding your call history in the Talk Home App takes just a few taps. This guide shows you where…

You send mobile credit to family abroad. The payment goes through. The receipt appears. But the credit never arrives.  No confirmation message. No balance update. Just uncertainty. A failed international…

There can be different reasons for deleting your account. Maybe you’re no longer using the service. Maybe you’re switching platforms. Or maybe you just want a clean start.  Whatever the…

Staying connected with family and friends internationally requires a seamless calling experience. To ensure your Talk Home App never runs out of credit, it is important  to keep your payment…

Many customers of our international calling app are unaware that they can share their existing account balance directly with friends and family. The In-App Transfer feature is designed to make credit management more flexible,…