David Kent

Knowing how to connect a laptop to a phone hotspot can save the day when home broadband drops, hotel Wi-Fi is poor, or you need to work from somewhere with…

Buying a new SIM is easy. Knowing whether your phone can use everything that the SIM offers is where people get caught out.  The common question is: do I need a 5G phone…

Wi-Fi calling not working is one of those problems that strikes at the worst moment, usually when you’re indoors with no signal, trying to reach family who might be a continent away.  The…

It’s a question that catches people out: does Wi-Fi calling cost money when you use it internationally?  The honest answer is that it can, and plenty of travellers have come home to…

If you’ve recently picked up a UK SIM, you might be wondering how to register your SIM card online, and whether it’s even required.  Here’s the reassuring part: in the UK, registering a SIM usually means…

Landing in a new country and switching on your phone shouldn’t trigger a bill you never saw coming.  Yet for many of us (flying home to see family or travelling across Europe), mobile data…

Buying a new phone involves the usual checklist: camera, battery, storage. But there’s one thing most people overlook until they’ve already paid: whether the handset supports VoLTE on their UK network.  With the UK’s 3G network now…

If you call family in Lahore, Lagos, Dhaka, or Accra, you already know the math.  A few long calls on a standard UK tariff, and suddenly your bill has a surprise in it. …

Receiving a call abroad feels harmless.  You are not calling anyone.  You are not using mobile data.  Someone just rang you.  So surely it should be free, right?  Not always. …

“Free EU roaming” sounds like a dream.  You land in Spain, France, Italy, Germany or Greece. You turn on mobile data. Google Maps works. WhatsApp works. Instagram loads. You feel like your UK plan…

You land in Spain.  Your phone connects to a local network.  You turn on data roaming.  WhatsApp works. Google Maps loads. Your boarding pass opens. You feel like a travel…

The expansion of 4G and 5G networks in the UK is changing how people use mobile data every day. Phones are no longer just for calls and texts.  They are…