World Talk

NetOne and Telecel are Zimbabwe’s second and third mobile networks. They are completely separate,  a top-up sent to a NetOne number cannot land on a Telecel SIM, and vice versa.…

Not everyone in Zimbabwe is on the biggest network. Some families have been on Telecel for years, the same number, the one you know by heart, the one you have…

NetOne is Zimbabwe’s state-owned mobile network, operating since 1996 as the country’s first mobile operator. Its numbers begin with +263 71 in international format. If your family uses NetOne, this…

According to the International Telecommunication Union, about 2.6 billion people still had no internet at all. Even for those who do, billions of people can only get online using connections…

You know that moment when the call finally connects,but the voice keeps breaking, you say hello three times, and the conversation never really starts properly. For many people  who call…

If you have ever travelled outside your city or country and noticed your phone behaving differently, you have already experienced roaming, even if you didn’t know the word for it.…

You send a top-up thinking it will sort the problem.  A few minutes later, your family member messages back: Thanks, but I needed data.  That is the moment a lot…

Sending a top-up to Pakistan sounds simple until you do it for someone else.  Then the questions start.  Is it better to send plain balance or a bundle? Does the…

Most people sending a Zong top-up from abroad make at least one of these mistakes: they send airtime instead of a data bundle, they enter the number without the +92…

Has your payment been deducted but the credit hasn’t arrived yet? Or did you receive a confirmation while your family still sees no balance update? These are different issues with…

When you send a mobile top up to a family in Pakistan from abroad, you trust that the full amount you pay will reach them. But that is not always…

Robi is Bangladesh’s second-largest mobile network with over 57 million subscribers and 4G coverage reaching 98.5% of the population. For the Bangladeshi diaspora across the UK, US, Canada, the Middle…