David Kent

Indoor mobile signal can be strangely personal.  Your phone works outside.  It works on the street.  It works near the kitchen window.  Then you walk into your bedroom, basement, office, lift lobby,…

Using your UK SIM abroad feels easy at first.  You land, your phone connects to a local network, WhatsApp works, bank codes arrive, Google Maps loads, and you think:  “Sorted. I’ll just…

Buying or bringing a phone from abroad can feel like a smart move.  Maybe it was cheaper in another country.  Maybe it was a gift from family.  Maybe you brought it with you when moving to the…

“99% UK coverage” sounds brilliant.  It sounds like your phone should work almost everywhere.  City centre? Fine.  Village? Fine.  Farm road? Fine.  Holiday cottage in the middle of nowhere? Surely fine…

Data roaming outside the EU can feel ridiculous.  You land in Dubai, Pakistan, Turkey, Morocco, Jamaica, Thailand, India or the USA.  You turn data roaming on for “just a minute.” …

Nobody buys a phone just to watch the battery drop during a normal call.  You charge it in the morning.  Take a few calls.  Use WhatsApp, maps, banking, maybe some TikTok. …

Knowing how to connect a laptop to a phone hotspot can save the day when home broadband drops, hotel Wi-Fi is poor, or you need to work from somewhere with…

Buying a new SIM is easy. Knowing whether your phone can use everything that the SIM offers is where people get caught out.  The common question is: do I need a 5G phone…

Wi-Fi calling not working is one of those problems that strikes at the worst moment, usually when you’re indoors with no signal, trying to reach family who might be a continent away.  The…

It’s a question that catches people out: does Wi-Fi calling cost money when you use it internationally?  The honest answer is that it can, and plenty of travellers have come home to…

If you’ve recently picked up a UK SIM, you might be wondering how to register your SIM card online, and whether it’s even required.  Here’s the reassuring part: in the UK, registering a SIM usually means…

Landing in a new country and switching on your phone shouldn’t trigger a bill you never saw coming.  Yet for many of us (flying home to see family or travelling across Europe), mobile data…